"Within moments of being born, most babies find themselves receiving the four gifts of life: eye contact, a smile, a hug, and some food. We receive many other gifts in a lifetime, but few can ever surpass those first four."
I thought this was particularly interesting as it is something that we crave on an everyday occasion...it's also basics in customer service (well maybe not a hug, although that would be nice to get when walking into some restaurants!)
It's a really inspiring read! Thoroughly recommended!
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